Crafting Times
At Stelios Karantonas Jewellery, every piece is handcrafted with attention to detail. As a solo jewellery maker, Stelios designs and creates each piece from scratch, ensuring it perfectly matches your personal taste, needs, and size. Because of this dedication, each creation takes time to craft.
How Long Does It Take?
Made-to-Order Pieces: If you're ordering a personalised piece with your star map or unique gemstones, please allow 6-8 weeks for us to bring your vision to life.
Bespoke Designs: For custom designs, we’ll need extra time to collaborate and refine the design. Please allow 6-9 weeks on top of the time it takes to finalise your one-of-a-kind creation.
Ready-to-Ship Pieces: These will be dispatched within 5 working days.
Need your jewellery sooner for a special occasion? Reach out to us at [info@stelioskarantonas.com], and we’ll do our best to prioritise your order!
Once you’ve placed your order, we’ll be in touch to confirm your details.
Shipping in the U.K and the rest of the word
Free Shipping
Within the UK: We offer free shipping via Royal Mail Special Delivery, and a signature is required upon delivery.
International Orders: We provide free shipping via DHL Express Tracked, with a signature required on delivery.
Customs & Import Duties
If you're ordering from outside the UK, please note that customs duties and local taxes may apply. These charges vary by country/state and are not included in your order total. Import & customs charges are the responsibility of the customer. Unfortunately we can not calculate these fees for you, we recommend checking with your local customs office before making a purchase. Please keep in mind that shipping and restocking fees may apply if an order is returned or rejected due to customs fees.
*Please note that we cannot accept responsibility for delivery delays due to customs, or air carrier strikes etc.
What If Something Goes Wrong?
We take great care to ensure every piece arrives in perfect condition, but if your jewellery arrives damaged or faulty, please email us at [info@stelioskarantonas.com] right away, and we’ll be happy to assist you. You can also check out our Warranty & Returns page for more details.
Thank you for supporting handmade craftsmanship – I can’t wait to create something special for you! S.